DELIVERY & SHIPPING

UK

FREE shipping (Royal Mail) on orders over £50

£3.50 - Standard shipping (Royal Mail) 2-3 days from dispatch.
A signature may be required upon receipt. You will receive a tracking number once your order is being processed.

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£5- Tracked 24 with signature (Royal Mail) 1-2 days from dispatch

A signature is required upon receipt. You will receive a tracking number once your order is being processed. Royal Mail will leave a calling card for re-delivery should they miss you.

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£8 - Guaranteed Next Working Day Delivery (Royal Mail)
Orders must be placed before 2 pm Monday to Thursday.
Any orders placed after this time will be dispatched the following working day.
Any orders placed on Fridays, weekends or bank holidays will be dispatched the following working day.

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Please ensure your postal address is correct and up to date on your order as we cannot change or amend incorrect address details once your order has been dispatched.

* We cannot be held responsible for any delays caused in transit.

During any Royal Mail strike action, we might use other carriers and delivery times may vary.

  

INTERNATIONAL SHIPPING

FREE international shipping (Royal Mail) on orders over £150

 

EU

£10- Standard shipping, tracked & signed (Royal Mail)- 3-10 days from dispatch. Does not include weekends.

 

Unfortunately, we do not ship to Germany because of packing regulations.

 

Rest of the world

£15- Standard Shipping, tracked and signed (Royal Mail)- 3-10 days from dispatch. Does not include weekends.

 

For international orders, custom charges may occur. We have no control and cannot be held responsible if these charges occur and how much the charges are.

 

Important Delivery Information:

  • Multiple products are packed in the same box. If your order contains a gift and requires a separate box, please leave a note at checkout along with your gift  message.
  • Transit times will vary depending on the location. International delivery times are only estimates and cannot be guaranteed
  • All shipments are tracked and require a signature upon delivery. Please be aware that UK public holidays will affect your expected delivery date
  • Please note we are unable to deliver on Bank Holidays.
  • We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
  • We are unable to redirect orders once items have been dispatched.

 

Order Dispatch:

Orders will be dispatched according to the details mentioned in the product description and will be delivered in accordance to the selected method.

Dispatch time for each product varies so please check the product detail before placing your order. Products in stock and available in our studio in London are dispatched within 48 hours whereas, custom made/ made to order products are dispatched within 2-3 weeks

Once your order has been shipped a tracking number will be sent to you via email.

 

Customs & Duties:

Please Note: VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the shipping company at the time of delivery. Shipping companies determine shipping charges based on the package weight, customs clearance and various other factors. We are unable to advise the duty amount.

Please check for these charges before ordering, we cannot take responsibility for the charges.