Jewellery Care

All our jewellery is handmade with love, it is 18 k or 22 k gold plated and requires special care. Follow these simple steps so you can wear your favourite pieces for longer:

Storage:

• Please avoid sun exposure and hard surfaces to the jewellery.
• Please store your jewellery in a dry place away from humidity, moisture and extreme temperatures to avoid tarnishing
• Store your jewellery in a box or pouch

Handling:

• Please handle your jewellery with care while wearing and taking them off.
• Do not wear your jewellery while exercising, showering or washing up to avoid tarnishing
• Avoid contact with chemicals such as perfumes, moisturisers and sanitisers to avoid tarnishing
• Always wear your jewellery last when getting ready so cosmetics and perfumes don’t damage the delicate items.

Cleaning

• Only use a soft cloth to clean your jewellery- no water and soap or chemicals.

Allergy caution: We take great care in providing accurate and detailed information about the materials and metals used in our jewellery and strive to keep them up to date. However, as individual sensitivities vary, we strongly advise customers to read descriptions carefully. A lot of products are nickel/cadmium/lead free while others are not. If you’re unaware of your allergies and experience any discomfort or irritation, refrain from wearing the jewellery immediately and consult with a medical professional.

While we employ stringent quality control measures, the presence of allergens or contaminants can never be entirely ruled out. External factors beyond our control, such as environmental exposure during shipping or handling, might contribute to unforeseen reactions. By making a purchase from us, you acknowledge and agree that Melrosia cannot be held responsible for any allergic reactions or discomfort caused by wearing our jewellery.